We have a special program that helps you get care. The program connects you to community groups that can help. It’s called MemberConnections™. A MemberConnections team member can talk to you on the phone. They will send you information and can visit your home. We will be glad to talk to you about:

• How to choose a doctor (PCP)
• How to change doctors
• The healthcare you get at CeltiCare
• How to use CeltiCare’s services
• How to get medical advice when you can not see the doctor
• Emergency care and urgent care
• How to live a healthy life
• How to get shots and health screenings
• Other healthcare problems you may have

MemberConnections representatives will connect you to community social service programs. These programs will help you with food, housing and clothing.

CONNECTIONS Plus

CONNECTIONS Plus is a program for pregnant members. The pregnant member must be high-risk or have special needs. When you qualify a MemberConnections Representative comes to your home. CeltiCare members are given a free cell phone. This cell phone has limited use. Members may use this cell phone to call:

• Health plan case manager
• PCP
• OBGYN
• NurseWise
• 911