We have a special program that helps you get care. The program connects you to community groups that can help. It’s called MemberConnections™. A MemberConnections team member can talk to you on the phone. They will send you information and can visit your home. We will be glad to talk to you about:

• How to choose a doctor (PCP)
• How to change doctors
• The healthcare you get at CeltiCare
• How to use CeltiCare’s services
• How to get medical advice when you can not see the doctor
• Emergency care and urgent care
• How to live a healthy life
• How to get shots and health screenings
• Other healthcare problems you may have

MemberConnections representatives will connect you to community social service programs. These programs will help you with food, housing and clothing.

CONNECTIONS Plus*

CONNECTIONS Plus is a program for pregnant members. The pregnant member must be high-risk or have special needs. When you qualify a MemberConnections Representative comes to your home. CeltiCare members are given a free cell phone. This cell phone has limited use. Members may use this cell phone to call:

• Health plan case manager
• PCP
• OBGYN
• NurseWise
• 911

*CONNECTIONS Plus is only availabe to CeltiCare Commonwealth Care and Commonwealth Care Bridge members